In-room voice, connected to your PMS
For properties that want it running, and for hotel software (PMS, guest apps).
The guest speaks; your PMS or your team gets the task. BitBitBla puts voice on the in-room device and returns JSON intents: room service, issues, check-out and translation.
How it integrates with your product
Firmware on the in-room device
A plug-and-play device with mics and speaker, audio-stable and OTA-managed. No dependence on the guest’s phone.
An agent trained for hospitality
Multilingual from day one, with the tone and vocabulary of each hotel brand. You decide what it can and cannot do.
JSON into your PMS
Every guest request hits your backend as a structured webhook: create the ticket, order, or task in the system you already have.
Three ways to work with BitBitBla
No software-versus-hardware box: you choose how voice comes in.
We get it running with you
For operators: a configured agent, a reference device and integration with the system you already have. Deployment in days, not a firmware quarter.
We embed it in what you already sell
For companies that sell a product or service to other businesses: webhooks, OpenAPI and an agent overlay. Your system stays the business brain.
We bring it to your hardware
BitBitBla voice firmware on your ESP32 design, or a reference board to your MCU over UART, I2C or Grove. Managed OTA: you do not build STT, TTS or agents.
What you can build
In-room requests (towels, room service) straight into your task system
Multilingual guests: understands and replies in the speaker’s language
Contextual upselling: late check-out, spa, restaurant
Maintenance tickets opened by voice and traced in the PMS
Use case in action
Our technology, operating in the real world
The first live deployment of the pattern: in-room assistants on BitBitBla, integrated with the hotel’s systems. The same scheme works in other sectors.
Published metrics: up to 40% less response time, +25% guest satisfaction, and +35% operational efficiency. Real cases include Hotel Acta City 47 and Andante Hotel.
Let’s walk through your case in 30 minutes
A technical session with our team: we look at your stack and tell you exactly how voice fits.